Delivery Information
- Your order will be delivered within 3 to 7 business days.
Return & Replacement Policy
- A proper unboxing video is mandatory for any kind of return or replacement.
- Customers are requested to start recording the unboxing video before opening the parcel.
- Any damage or defect must be clearly shown in the unboxing video without any cuts or pauses.
- We provide a 2-day checking warranty from the date of delivery. If there is any issue, kindly report it within 2 days.
- Replacement is available only for damaged or defective products, provided the issue is shown in the unboxing video.
- Returns will not be accepted without an unboxing video.
- Return policy is valid for 5 days from the date of delivery.
- No product is subject to warranty or guarantee beyond the checking warranty period.
- We do not offer refunds.
Online & Offline Store Policy
- Products purchased online cannot be collected from our offline store.
- Our offline store does not provide services or support for online purchases.
Product & Order Details
- Please refer to our Instagram page or website for product details, color specifications, and descriptions.
- Before placing an order, ensure that your area is serviceable by Delhivery Courier or Professional Couriers, our shipping partners.
Contact & Support
- Our official contact number is +91 9865775350. Please call only in case of emergencies.
- We have intentionally displayed an invalid number on our website to minimize queries and calls.
- For any concerns or inquiries, please reach out via WhatsApp or email us at padma.agency12@gmail.com.
- Any issues with your order must be reported to our customer support email within 5 days.
Cancellation Policy
- Orders once placed cannot be cancelled or changed.
- Kindly ensure all details are correct before completing your order.
Delivery & Pickup Policy
- Home delivery is unavailable for non-serviceable areas. Customers in these areas must collect their parcels from the nearest courier agency.
By placing an order with Buyoraa, you agree to these terms and conditions.